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Restocking Policy
Orders cancelled after payments have been processed will incur a 20% restocking fee. The remaining balance will be refunded to the customer, less the credit card fee if applicable. Customers are required to pick up their orders within 14 days unless otherwise specified. Failure to do so will result in restocking fees. Once order is processed order is considered final.
Plant Warranty
At Annie’s Orchard, we value our customers and intend to provide them with the best quality trees, plants, and shrubs. Our warranty provides replacements until the first winter at their new location. This warranty does not include plant damage due to acts of God, human error, herbicide use, animals, or neglect. This warranty also excludes clearance items and previous replacements. Replacements are one time only, and for the original purchase price. This warranty covers items that are 'Paid in Full', no replacements will be granted for customer accounts that have outstanding balances.
Plant warranty does not apply to contractor pricing.
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